Get Average Statistic Value

The following example requests the average statistic value for a set of targets in the script block and then uses a delay to indicate when this value will become available to the SCXML session.

<scxml version="1.0" xmlns="http://www.w3.org/2005/07/scxml" 
        xmlns:queue="www.genesyslab.com/modules/queue" 
        xmlns:dialog="www.genesyslab.com/modules/dialog" 
        xmlns:statistic="www.genesyslab.com/modules/statistic" 
        initial="initial">

  <state id="initial">
    <transition event="interaction.added" target="subscribe"/>
  </state>

  <state id="subscribe">
    <onentry>
      <statistic:subscribe object="'az@.A'" statistic="'StatAgentsAvailable'"/>
      <statistic:subscribe object="'ag_0002@.GA'" statistic="'StatAgentsAvailable'"/>
    </onentry>
    
    <transition event="statistic.subscribe.done" target="delay"/>
    <transition event="error.statistic.subscribe" target="error"/>
  </state>

  <state id="delay">
    <onentry>
      <send event="'delay'" target="_sessionid" targettype="'scxml'" delay="'2s'"/>
    </onentry>

    <transition event="delay" target="check"/>
  </state>

  <state id="check">
    <onentry>
      <log expr="_genesys.statistic.sData('az@.A', 'StatAgentsAvailable')"/>
      <log expr="_genesys.statistic.sData('ag_0002@.GA', 'StatAgentsAvailable')"/>
    </onentry>

    <transition cond="_genesys.statistic.getAvgData('az@.A,ag_0002@.GA', 'StatAgentsAvailable')==1" target="routing"/>
  </state>

  <state id="routing">
    <onentry>
      <queue:submit priority="5" timeout="20">
        <queue:targets type="dn">
          <queue:target name="'7102'"/> 
        </queue:targets>
      </queue:submit>
    </onentry>
    
    <transition event="queue.submit.done" target="exit">
      <log expr="'DONE'"/>
      <log expr="_genesys.ixn.interactions[0].voice.ani"/>
      <log expr="'DONE'"/>
      <log expr="_event.data.targetselected"/>
    </transition>
    <transition event="error.queue.submit" target="error"/>
  </state>
  
  <final id="exit"/>
  <final id="error"/>

</scxml>