The following SCXML strategy requests that a specific dialog be started on a specified interaction by a specified resource.
<scxml version="1.0" xmlns="http://www.w3.org/2005/07/scxml" xmlns:queue="www.genesyslab.com/modules/queue" xmlns:dialog="www.genesyslab.com/modules/dialog" initial="initial"> <state id="initial"> <transition event="interaction.added" target="dialog"/> </state> <state id="dialog"> <onentry> <dialog:start type="'agentappl'" application="'464646464'"/> </onentry> <transition event="dialog.start.done" target="exit"/> <transition event="error.dialog.start" target="error"/> </state> <final id="exit"/> <final id="error"/> </scxml>