SMART receives metadata information from the SpeechMiner database about who spoke during each interaction.
The speaker information from the database is listed in the Tools > Speakers window.
To better recognize the speaker metadata and use the speaker data as a processing parameter you should define a specific SMART speaker name for each speaker metadata name.
The names you provide should function as a description of the metadata speaker name.
The Speakers window is opened.
The name appears in the Meta Speaker Name field.
| You can change an existing SMART Speaker Name by selecting it form the list and clicking Update after you have changed the SMART Speaker Name. |